IT Infrastructure Engineer Manager
West Fargo, ND
Full Time
Manager/Supervisor
IT Infrastructure Engineer Manager
Monday – Friday 8:00am-5:00pm
Competitive Salary
*This position is not eligible for remote work*
Are you an experienced IT leader with a passion for supporting mission-critical operations in a fast-paced manufacturing environment? We’re seeking a hands-on IT Infrastructure Engineering Manager to oversee and optimize the backbone of our technology landscape, including networks, servers, and plant-floor systems. In this pivotal role, you’ll ensure the stability, maturity and scalability of our infrastructure to support production efficiency, uptime, and growth. If you're ready to lead infrastructure initiatives that directly impact operational success, we invite you to join our team and help shape the future of our digital transformation roadmap at Midland Garage Door.
Summary:
The primary function of this position will be responsible for the design, implementation, management, and support of the company’s hybrid cloud network infrastructure. This role requires a deep understanding of both on-premises and cloud-based network environments, ensuring seamless integration and optimal performance across the hybrid cloud infrastructure. This person will work hands-on with the team to assist in the execution of needs and will be a primary point of contact for internal and external customers. This role will have people management responsibilities for IT staff.
Responsibilities:
Preferred Qualifications:
Direct people management responsibilities for dedicated IT resources; responsible for the overall direction, coordination and evaluation of staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience:
Bachelor’s degree in Computer Science, Information Technology or related technical field, and 8-10 years’ experience with progressive responsibilities or an equivalent combination of education and experience to successfully to perform the essential responsibilities and duties as listed above.
Equipment/Software Used:
IT Infrastructure Engineer Manager
Monday – Friday 8:00am-5:00pm
Competitive Salary
*This position is not eligible for remote work*
Are you an experienced IT leader with a passion for supporting mission-critical operations in a fast-paced manufacturing environment? We’re seeking a hands-on IT Infrastructure Engineering Manager to oversee and optimize the backbone of our technology landscape, including networks, servers, and plant-floor systems. In this pivotal role, you’ll ensure the stability, maturity and scalability of our infrastructure to support production efficiency, uptime, and growth. If you're ready to lead infrastructure initiatives that directly impact operational success, we invite you to join our team and help shape the future of our digital transformation roadmap at Midland Garage Door.
Summary:
The primary function of this position will be responsible for the design, implementation, management, and support of the company’s hybrid cloud network infrastructure. This role requires a deep understanding of both on-premises and cloud-based network environments, ensuring seamless integration and optimal performance across the hybrid cloud infrastructure. This person will work hands-on with the team to assist in the execution of needs and will be a primary point of contact for internal and external customers. This role will have people management responsibilities for IT staff.
Responsibilities:
- Design, deploy, and manage network infrastructure to support hybrid cloud environments.
- Ensure robust connectivity between on-premises data centers, hosted and cloud platforms (e.g., AWS, Azure, Google Cloud).
- Implement and maintain network security measures, including firewalls, VPNs, and access controls.
- Monitor network performance and ensure system availability and reliability.
- Troubleshoot and resolve network issues in a timely manner.
- Perform regular network maintenance and upgrades, including firmware updates and patches.
- Manage cloud network services, such as virtual private clouds (VPCs), subnets, and routing tables.
- Optimize cloud network costs and performance.
- Collaborate with cloud service providers to ensure the best network solutions are in place.
- Manage relationships with IT vendors.
- Implement and enforce network security policies and procedures.
- Ensure compliance with industry standards and regulatory requirements.
- Conduct regular security audits and vulnerability assessments.
- Maintain detailed documentation of network configurations, changes, and incidents.
- Generate reports on network performance, security incidents, and compliance status.
- Work closely with other teams to support overall IT infrastructure.
- Provide technical support and training to end-users and other IT staff.
- Assist in the development and implementation of disaster recovery plans.
- Other duties and responsibilities as assigned by Management.
- Experience with modern cloud computing tools, frameworks and operating models
- Experience with Agile approaches and practices
- Professional certifications such as CCNA, CCNP, AWS Certified Advanced Networking, or equivalent.
- Strong knowledge of networking protocols, firewalls, VPNs, and security principles.
- Hands-on experience with cloud platforms (AWS, Azure, Google Cloud) and their networking services.
- Proficiency in network monitoring and management tools.
- Excellent troubleshooting skills and attention to detail.
- Strong communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Professional and courteous demeanor
- High level of confidentiality
- Open communicator who can accept and apply constructive feedback
- Strong customer focus for both internal and external customers
Preferred Qualifications:
- Background in a manufacturing environment is highly desirable
- Familiarity with DevOps, MLOps and/or CI/CD practices
- Knowledge of container networking (e.g. Kubernetes)
- Experience with automation and orchestration tools (e.g. Ansible, Terraform)
- Demonstrated commitment to continuous learning and professional development.
Direct people management responsibilities for dedicated IT resources; responsible for the overall direction, coordination and evaluation of staff. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Education and Experience:
Bachelor’s degree in Computer Science, Information Technology or related technical field, and 8-10 years’ experience with progressive responsibilities or an equivalent combination of education and experience to successfully to perform the essential responsibilities and duties as listed above.
Equipment/Software Used:
- Microsoft Office Suite
- ERP
- Microsoft Azure
- General Office Equipment
- AS400 (Green Screen)
CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT.
We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes:
- Medical and Dental insurance with company contribution
- HSA company contribution and match
- 401K with company match
- Company paid life insurance
- Vision insurance
- Company paid short-term disability and company contribution towards long-term disability
- Supplemental insurance options
- Parental Leave
- Childbirth Recovery Leave
- Vacation and Sick Time
- Holiday pay
- Referral Bonus
By submitting your application, you acknowledge that all information provided is accurate and truthful to the best of your knowledge. Any false statements, misrepresentation, or omission of information may disqualify you from consideration for employment or, if hired, may result in termination. The company reserves the right to verify the information you have provided as part of the recruitment process. Submitting an application does not guarantee employment.
Midland Garage Door is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, national origin, sex (including pregnancy, gender identity, and sexual orientation), disability, age, religion, or any other characteristic protected by federal, state, or local law. All employment decisions, including recruitment, hiring, promotion, compensation, benefits, and termination, are based on qualifications, merit, and business needs.
Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship. Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources.
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