Midland Garage Door

Human Resources Generalist

West Fargo, ND - Full Time



Human Resources Generalist
Monday-Friday 8:00am-5:00pm
Competitive Salary

*This position is not eligible for remote work*

Are you passionate about building a strong workplace culture and supporting employees at every stage of their journey? For over 45 years, Midland Garage Door has been a trusted leader in the garage door industry, thanks to our dedicated team, excellent customer service, and commitment to quality. We’re looking for an experienced Human Resources Generalist to play a key role in fostering employee engagement, supporting day-to-day HR operations, and helping our team thrive in a positive, growth-minded environment.

Summary: 
The Human Resources Generalist plays a key role in supporting the day-to-day operations of the HR department and serves as a point of contact for employees across the organization. This position is responsible for handling a broad range of HR responsibilities, including onboarding and employee relations. This position will also serve as backup to the Payroll and Benefits Specialist, Recruiter, and offsite Human Resources Generalist. The ideal candidate is organized, approachable, detail-oriented, and committed to delivering exceptional HR service in a confidential and professional manner.

Essential Duties:
  1. Serve as an approachable resource to all employees—promoting an open-door policy via in-person, phone, and email communication.
  2. Drive initiatives that enhance employee engagement and strengthen company culture.
  3. Conduct comprehensive new hire orientations and ensure all new hire documentation is completed and compliant.
  4. Lead employee relations efforts by addressing concerns, resolving conflicts, and providing guidance to employees and supervisors in a fair and consistent manner. Ensure that all employee interactions align with company policies, values, and applicable employment laws.
  5. Oversee the annual performance review process by preparing review materials, communicating timelines, and assisting managers with documentation. Ensure performance evaluations are completed on time and align with company goals and development objectives. Assist in identifying development opportunities and support the creation of employee development plans to promote growth and retention.
  6. Manage all types of employee leave, including FMLA, medical, personal, military, and other applicable leaves, ensuring compliance with federal, state, and company policies. Serve as the primary contact for employees and managers throughout the leave process. Collaborate with leadership to coordinate reasonable accommodations under the ADA and maintain thorough documentation in accordance with legal and policy requirements.
  7. Assist with offboarding tasks, including ensuring completion of termination paperwork and administering COBRA notices.
  8. Maintain up-to-date and organized employee personnel files, ensuring data confidentiality and regulatory compliance.
  9. Collaborate on compensation, benefits, and retention strategies tailored to a competitive manufacturing environment.
  10. Provide backup support to the Payroll and Benefits Specialist, Recruiter, and offsite HR Generalist, as needed.
  11. Attend approved professional development seminars to stay current with HR practices and compliance requirements.

Competencies Required:
  1. A skilled communicator. Listens first and speaks second. Thinks about the message they deliver before they say/send it and how the message could be interpreted.
  2. Maintains the highest standard in the area of confidentiality with sensitive company and employee information.
  3. Strong knowledge of employment law, workplace compliance, and HR best practices.
  4. Maintains a clean and organized workspace. Does not leave confidential information out for others to see.
  5. Excellent time management abilities and a proven ability to meet deadlines.
  6. Takes pride in your work and has a strong attention to detail.
  7. Ability to remain professional and courteous at all times to employees and external contacts.
  8. Represents the company with a professional appearance and professional behavior at all times. Recognizes that this is a high-profile position in the company and requires someone who sets the example in the areas of productivity, work ethic, honesty, and performance.
  9. Microsoft Office proficiency required.  Especially in Excel, Word, and Outlook.
  10. Have prompt and reliable attendance.

Education and Experience: 
A Bachelor’s degree in Human Resources or related field is preferred. 5+ years of HR experience, with at least 3 years in a generalist or business partner capacity, or an equivalent combination of education and experience to successfully perform the essential responsibilities and duties as listed above. HR certification (e.g., PHR, SHRM-CP) preferred.

Equipment Used:
  • Microsoft Office Suite
  • General Office Equipment

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment VISA at this time.

CANDIDATES OFFERED EMPLOYMENT ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG TEST AND BACKGROUND CHECK PRIOR TO EMPLOYMENT.

We are committed to our team members, and we care deeply about providing employees and their families a supportive benefits package which includes:
  • Medical and Dental insurance with company contribution
  • HSA company contribution and match
  • 401K with company match
  • Company paid life insurance
  • Vision insurance
  • Company paid short-term disability and company contribution towards long-term disability
  • Supplemental insurance options
  • Parental Leave
  • Childbirth Recovery Leave
  • Vacation and Sick Time
  • Holiday pay
  • Referral Bonus

By submitting your application, you acknowledge that all information provided is accurate and truthful to the best of your knowledge. Any false statements, misrepresentation, or omission of information may disqualify you from consideration for employment or, if hired, may result in termination. The company reserves the right to verify the information you have provided as part of the recruitment process. Submitting an application does not guarantee employment.

Midland Garage Door is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, national origin, sex (including pregnancy, gender identity, and sexual orientation), disability, age, religion, or any other characteristic protected by federal, state, or local law. All employment decisions, including recruitment, hiring, promotion, compensation, benefits, and termination, are based on qualifications, merit, and business needs.

Midland Garage Door will make reasonable accommodations to the known qualifying disabilities of applicants and employees when doing so will not impose an undue hardship. Applicants who believe they may need reasonable accommodation to enable them to participate in the application process should contact Human Resources.

Apply: Human Resources Generalist
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